QSC/RatedAgent
QReports™ Individual Survey
Client: Val & Lynn Harder
Transaction Type: Seller
Transaction Date: 7/27/2018
Customer Satisfaction Rating (CSR): 5
Service Professionals: <span data-html="true" data-original-title="Keller Williams Classic Realty
Coon Rapids" data-placement="bottom" data-toggle="tooltip" style="box-sizing:border-box;" title="">Joel Friday
Date Sent: 10/20/2018
Date Returned: 10/23/2018
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QReports™ Individual Survey
Client: Val & Lynn Harder
Transaction Type: Seller
Transaction Date: 7/27/2018
Customer Satisfaction Rating (CSR): 5
Service Professionals: <span data-html="true" data-original-title="Keller Williams Classic Realty
Coon Rapids" data-placement="bottom" data-toggle="tooltip" style="box-sizing:border-box;" title="">Joel Friday
Date Sent: 10/20/2018
Date Returned: 10/23/2018
Share
| Topic | Response | |
|---|---|---|
| Did your sales associate contact you after the closing? | Contacted After Closing | (no response) |
| How long did you expect your property to be on the market before it was sold? | Expected Time to Sell | < 30 days |
| How long was your property marketed by your sales associate and broker before you accepted an offer? | Actual Time to Sell | < 30 days |
| How satisfied were you with the advice/counsel offered by your sales associate? | Advice and Counsel |  Very Satisfied |
| How satisfied were you with the marketing plan developed and implemented for the sale of your property? | Marketing Plan and Implementation | Very Satisfied |
| How satisfied were you with the price and terms of the sale? | Price and Terms | Very Satisfied |
| How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale? | Negotiation Skills |  Satisfied |
| How satisfied were you with the quality and frequency of communication provided by your sales associate? | Communication | Satisfied |
| How satisfied were you with your sales associate's attention to details and assistance from contract to closing? | Responsiveness | Satisfied |
| What was your overall satisfaction with the results and service provided by your sales associate? | Overall Satisfaction | Very Satisfied |
| Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you? | Likely to Re-use Professional | Very Likely |
| Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you? | Likely to Re-use Company | Very Likely |
| Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative? | Likely to Refer Professional | Very Likely |
| Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative? | Likely to Refer Company | Very Likely |
| What was your PRIMARY reason for selecting your sales associate? | Reason for Selecting | Other (Please specify) We know Joel |
| Please offer any comments or suggestions you feel appropriate: | Comments... He did a fine job for us | |
DATA 2697 - PAT 0 - 11/29/2018 8:29:42 AM
